Medical communications, reinvented

Revolutionizing electronic medical communications

SwiftMed is a HIPAA-secure platform powered by state-of-the-art technology and AI. Processes that take minutes to hours can now be completed in seconds, improving patient care, operational efficiency, and Press Ganey/HCAHPS scores.

    Built for medicine

    Trusted across the healthcare stack.

    SwiftMed supports on-call scheduling, medical clinic call centers, hospitals, LTAC communications, and answering services.

    On-call scheduling

    Real-time cloud-based schedules with overrides, repeats, and reminders for simple or complex specialty coverage.

    Clinic call centers

    Automation captures and triages calls with patient data, transcription, recording, and sign-off support for audits.

    Hospital and LTAC

    Reach the right physician quickly while creating a traceable digital footprint for tracking and auditing.

    Answering services

    Replace missed callbacks with secure messaging, transcription, and AI triage that improves satisfaction.

    300 Average staff hours saved per month for medical groups using SwiftMed AI-integrated call center workflows.
    40-75% Call volume automatically processed with AI-supported language and speech-to-text models.
    HIPAA Secure communication for medical teams, backed by encryption, firewalls, secured servers, and SOC 2 compliance.

    AI Integration

    Say goodbye to hold times and misrouted calls.

    Our AI-integrated call center saves medical groups an average of 300 staff hours per month while achieving higher quality and reliability.

    • Calls automatically triaged to physicians, nursing, scheduling, billing, urgent care, or emergency room.
    • Doctors set preferences for scheduling appointments and let AI handle the rest.
    • SwiftMed integrates with Epic, Oracle Health, or any other EHR.
    • View high-quality transcripts and process calls on the web portal or app.
    See SwiftMed AI triage in action:

    From our customers

    A must-have tool for any healthcare team.

    This app was developed by a well respected hospitalist who knew the ins and outs of our daily operations and was keenly aware of what would be needed in order to design a perfect product. As a result, he made a very comprehensive system that has everything a busy hospitalist needs in order to have a smooth work day. Honestly, and without any exaggeration, if I didn't use this system, I estimate that I would need an extra 0.5 FTE hospitalist solely dedicated to triaging and funneling the constant flow of consult requests and admissions to the rest of the hospitalists.

    RD, Chief of Staff, Hospitalist Director

    As an RN, clear and timely communication with doctors is essential for providing the best care to our patients. SwiftMed has truly transformed the way we collaborate, making it easier for us to quickly reach doctors and receive the necessary responses without delays.

    GA, RN, Medical Unit